How an organization works is just as important as the work itself. The
way in which work is conducted and managed is a fundamental driver of
success as well as a significant source of competitive advantage and
financial return.Depending on a firm’s Business Strategy, the internal work processes
in which an organization engages may differ. Macro Work Process Design
determines the interconnectedness of these activities and helps to
clarify how the work gets done within the organization at a high level,
in each value chain activity or function. It also makes explicit the
desired Organizational Behavior to enact the strategy.
Identifying and exploring Macro Work Process Design is useful for
executives looking to:
- Realign their organization to support a shift in strategy
- Identify organizational core competencies and value generating
activities
- Define management infrastructure components or redefine work
groupings
- Identify linkages with suppliers, customers and other key
stakeholders
- Identify efficiencies for cost and operational gain
- Address a functional or activity area that is “broken” or out of
alignment with Business Strategy or Organizational Behavior.
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The Clarion Group has developed proven frameworks and methodologies
to help executives identify and design the most effective work processes
to achieve their organizational goals.
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